Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, company name, job title, email address, phone number, and mailing address.
• Project information: project scope, location, budget range, timelines, permits, blueprints, and other details you submit through quote requests, contact forms, or file uploads.
• Account information: username, password, and preferences if you create an account or client portal login.
• Payment information: billing address and payment details processed through our third-party payment processor (we do not store full payment card numbers).
• Usage data: IP address, browser type, device information, pages visited, referring URLs, and timestamps, collected automatically via cookies and similar technologies.
• Communications: records of correspondence, support requests, and feedback you provide to us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our construction support Services, including preparing quotes, bids, and project plans.
• Communicate with you about inquiries, service updates, invoices, and support requests.
• Process payments and manage billing.
• Improve and personalize the Site and our Services, including troubleshooting and analytics.
• Send administrative information, and, where you have opted in, marketing communications and newsletters.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with legal obligations, contractual requirements, and industry regulations (e.g., licensing, permitting, and safety recordkeeping).

3. Cookies and Tracking Technologies

The Site uses cookies, web beacons, and similar tracking technologies to operate core features, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may limit certain Site functionality. We may use third-party analytics providers (such as Google Analytics) to help us understand Site usage.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, payment processing, CRM, email delivery, and analytics, under contractual confidentiality obligations.
• Subcontractors and project partners, only as necessary to fulfill a specific project you have engaged us for, and only with information relevant to that project.
• Professional advisors, including legal, accounting, and insurance providers, as needed.
• Government authorities or regulators, where required for permits, licensing, safety compliance, or legal process.
• A successor entity in the event of a merger, acquisition, financing, or sale of assets.

5. Your Privacy Rights (California Residents – CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights with respect to your personal information:

• Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you, and the sources, purposes, and third parties involved.
• Right to Delete: request deletion of personal information we have collected, subject to certain legal exceptions.
• Right to Correct: request correction of inaccurate personal information.
• Right to Opt Out: opt out of the sale or sharing of personal information (we do not currently sell or share personal information as defined by the CCPA/CPRA).
• Right to Limit Use of Sensitive Personal Information: where applicable.
• Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us using the information in Section 10. We will verify your request and respond within the timeframe required by law. You may also designate an authorized agent to submit a request on your behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide Services, comply with legal, accounting, licensing, or reporting obligations (which may require retention of project and safety records for extended periods), and resolve disputes.

8. Children's Privacy

Our Site and Services are intended for business use by adults and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites, such as supplier portals, permitting agencies, or partner sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.